It dropped into the single digits on Christmas Eve, and the kitchen faucet gave nothing but a hiss. Two days later the temperature climbed back into the 40s and the thaw found the split: water pouring through the ceiling of the garage from the line that runs through the attic to the upstairs bath, and a wet stripe down the drywall in the hall. This site puts you through to an independent local provider who cleans up after burst pipes in Smyrna and across south Cobb.
Georgia houses were not built for the cold, and the lines that freeze are the ones that run through unheated space: the crawl space under a ranch, the attic of a townhome where the water heater and the upstairs bath lines live, the garage wall, and the hose bib on the north side. A line freezes solid, the ice splits the pipe or pushes a fitting apart, and nothing leaks until the thaw. Then it runs at full pressure until someone closes the meter valve. A split under the house can run for a day before the floor gives it away. A split in the attic announces itself through the ceiling in minutes.
The plumber and the cleanup crew can be on the way at the same time. The plumber finds the split and repairs it, and keeps looking, because a freeze that split one line often stressed the others. The crew extracts the standing water, pulls wet insulation out of the attic or off the crawl space joists, and meters every wall, ceiling, and floor between the split and the lowest point the water reached. In a three-story townhome that is a lot of surfaces, and the readings on each one decide what opens.
Close the valve at the meter box by the curb, and leave it closed until the plumber has found every split, because a second section can let go as the house warms. Kill the breaker for any room with water at the outlets or a wet ceiling fixture. Open cabinet doors under sinks on exterior walls. Photograph the ceiling, the walls, and the floor before you move anything. If the water heater is in the attic, do not stand under the wet ceiling; it can come down on its own.
Supply water is clean, so the question is how long it ran. Hardwood that is extracted and dried in the first days often recovers. Framing and subfloor dry in place. Wet attic insulation comes out, because blown-in insulation holds water like a sponge and will not dry in a Georgia attic. Drywall that reads wet at the base is cut, and a ceiling that took water from above is opened at the low spot so the cavity can dry. If the split soaked the floor of a ranch, crawl space water extraction gets the water off the clay before structural drying runs from below.
Smyrna sees a real freeze a few times a winter and a hard one every few years, and the houses are built for the summer, not the cold. Pipes run through vented crawl spaces and uninsulated attics, hose bibs are not frost-proof, and nobody drips the faucets because nobody has had to. The freeze on December 24 and 25, 2022 dropped the metro into the single digits, and the thaw that followed split lines in crawl spaces, attics, and apartment walls across Cobb and Fulton for days. The January 2014 storm did the same on a smaller scale.
The 1950s and 1960s ranches in Williams Park, Forest Hills, and Cheney Woods carry their plumbing under the floor, where the vents let the cold straight in. The townhomes built since 2000 along Atlanta Road and near Cumberland carry it through the attic, where a water heater platform and the upstairs bath lines sit above the living room. A split in either place turns into a ceiling water damage repair job on the floors below.
A sudden pipe failure is often covered under a homeowner policy, though a house left unheated may be a different matter. Nobody here has read your policy, and this site promises nothing about it. The crew's readings and photos from the first visit are what the adjuster reads.
Say where the split is, whether the meter valve is closed, and which floors got wet. Mention an attic, a crawl space, or a garage. Keep the property address and a number we can call back within reach. Call (770) 830-3578.
Standing bySay it in plain words. Your call goes to an independent local provider who handles wet crawl spaces, burst pipes, soaked ceilings, and creek flooding across Smyrna and south Cobb County.
Mud, silt, and contaminated water removed after Nickajack, Rottenwood, or Sweetwater Creek came into a lower level, with wet materials cut out and the shell dried.
A tank that let go in a hall closet, garage, or attic platform, with the floor, walls, and rooms below pumped out and metered.
A stained or sagging ceiling under a second-floor bath or an attic water heater opened, dried above, and made ready for repair.